Product Care Guide

General Care Instructions

• Vacuum all surfaces and cushions regularly as allowing dust to accumulate will accelerate wear. Vacuum on low speed with the most appropriate vacuum brush. Please note: do not vacuum feather filled cushions - instead just plump these cushions regularly to restore their loft.
• Rotate or reverse cushions regularly where the design permits (recommended once a month).
• Prevent ultra violet damage by keeping furniture away from direct sunlight to help minimise fading and keep furniture at least two metres from heat sources.
• Keep pets and sharp objects away from fabric to avoid fabric discolouration, cuts or pulls. Do not sit on edges of cushions or arms as this can cause fractures in the timber frame or distortion of foam and cushioning.
• Pilling can be expected on some fabrics and is not considered to be a manufacturing fault. Fibre pills can be removed easily using an electric/battery pilling machine, which are available from haberdashery and electronic stores.

Spot Cleaning

To maintain the aesthetic appearance, it is advisable to treat each stain immediately, before it is absorbed into the fabric. 

• Do not rub - carefully soak up the spillage by gently ‘blotting’ with a clean, dry, absorbent cloth.
• Clean the stain using a circular motion, always taking care to treat each stain delicately.
• Use a damp cloth rather than a wet one.
• Always use proprietary cleaning agents according to instructions & spot test all care products in a hidden area to make sure they are compatible with your fabric.
• Do not use household detergents or strong chemicals to clean your fabric upholstery. Professional cleaning is recommended by a qualified technician, approximately once per year.

Please note: improper cleaning may void your warranty.

Leather Care Guide  

In general, unprotected leathers are highly absorbent and hydrophilic, meaning they have the propensity to absorb water based substances and oils. Liquids, foods, household substances, fatty oils and the oil from perspiration can all break down and damage the leather.

Leather in its purest form (called aniline leather) is typically the most expensive, as it is manufactured using the best quality hides and will appear luxuriously soft and supple. The leather will breathe naturally and allow air to pass through and ventilate the furniture. However, aniline leathers typically have no protective treatment and are difficult to keep clean and maintain. Therefore, such leathers, including nubuck and suede, are likely to require additional care in the form of leather protectors, cleaners and nourishers.

In general, the more manufactured the form of leather, the more likely it is that additional protective treatments have been applied, and therefore, less care and protection is required. The following table forms a general guide as to the level of care required for different forms of leather.

Although care will differ between the various forms of leather, some general suggestions will apply to the majority of leather products:

• Regularly wipe down surfaces with a damp cloth to prevent the build up of oils and grease.
• Vacuum or dust all surfaces and cushions regularly. Vacuum on low speed with the most appropriate brush accompanying the vacuum cleaner.
• Prevent ultra violet damage by keeping furniture away from direct sunlight to help minimise fading.
• Position furniture at least two metres from a heat source such as heaters or radiators.
• Do not sit on edges of cushions or arms as this can cause fractures in the timber frame or distortion of foam and cushioning.
• Keep pets and sharp objects away from fabric to avoid fabric discolouration, cuts or pulls.